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Product information
What type of sweeteners do you use in your products?
We utilize various sweeteners and fibres in our products, including stevia, erythritol, inulin, and dietary fibers. The specific sweeteners and fibres used may vary from one product to another, so please refer to the ingredient list on each product for more details.
Are all product keto-friendly?
Absolutely! At KETO-LOCA, our mission is to offer a range of delicious products that are all keto-friendly. We are committed to helping you maintain your keto lifestyle by providing options that meet the strict criteria of the ketogenic diet. Whether you’re looking for snacks, meals, or ingredients, you can trust that every product from KETO-LOCA is designed to support your keto journey while satisfying your taste buds.
Can I enjoy KETO-LOCA® products if I have diabetes?
Yes! We have great snacks for diabetics. All our products have no added sugar and use ingredients that are low glycemic to reduce insulin secretion, having minimum effects on blood sugar levels.
What is MCT?
MCT stands for Medium-Chain Triglycerides, a type of healthy fat. MCTs are quickly absorbed by the body and converted into energy, making them perfect for a keto diet. They can help boost energy levels, support weight loss, and enhance mental clarity. That’s why we add MCT to our KETO-LOCA® chocolates!
General
How can I subscribe for the newsletter?
Subscribing to our newsletter is a breeze! Just follow these simple steps: Go to our homepage, scroll down and enter your email address. Congratulations, you're now subscribed to our newsletter. You can expect updates on new products, invitations to tasting sessions, occasional discounts, and fun content like recipes and blog posts. Don't worry, we won't flood your inbox with emails. 😉
Do you have a physical store?
Regrettably, we don't have a physical store, but we've made shopping online a breeze. Visit our user-friendly webshop.
If you're a retailer interested in carrying our products, please get in touch with us. We'd love to hear from you!
Do you guys eat chocolate all the time?
However, believe it or not, there are days when we don’t eat any chocolate at all. On those days, we enjoy our delicious crackers instead 😉.
Every morning at 9:15 sharp, our team gathers for a yogurt and Kickstart Granola gathering — a perfect way to start the day with a healthy breakfast and some team bonding.
We recommend a balanced diet, but since KETO-LOCA® products are crazy low carb, we don't mind having our chocolate nearby.
How did you come up with the name "KETO-LOCA®"?
The name KETO-LOCA® perfectly captures our brand's spirit and mission. "KETO" is inspired by the ketogenic diet, emphasizing our commitment to providing low-carb, keto-friendly products. "LOCA" has a double meaning for us: it stems from "low carb" and also means "crazy" in Spanish. This reflects our fun, unconventional approach and our desire to stand out from the crowd. We embrace a bit of craziness because we believe in making the keto lifestyle exciting and enjoyable. That's how KETO-LOCA® was born!
I organise an event and would love to look into the opportunity of a collab!
We already love your enthusiasm! To explore collaboration opportunities, please send an email to marketing@keto-loca.com. We're eager to discuss it!
Order & shipment
What are the shipping costs?
Our shipping costs are determined by your delivery destination. For orders totaling 50 euros or more, we'll cover the delivery cost. (This is valid for customers in Belgium, The Netherlands, Luxembourg, France, and Germany.) We also provide shipping to other countries. To find out the delivery cost for your location, please visit our website. If you have any questions or can't find your country, please reach out to us at orders@keto-loca.com.
I want to send a package as a gift. Is this possible?
Absolutely! We believe that keto-friendly gifts are the craziest ones. You can easily send a package to a friend or relative. Just enter the receiver's address in the 'shipping address' section. Optionally, you can also add your own address to the 'billing address.'
How will my order be packaged?
We take great care in packaging our keto treats to ensure it arrives in perfect condition, making every package feel like a present.
Our commitment to the environment means we use recyclable materials like paper tape and cardboard boxes. Occasionally, we use bubble wrap to protect certain products, but we aim to minimize its use.
We're constantly exploring eco-friendly shipping materials and welcome any feedback or suggestions.
I have an issue with my order, what should I do?
We always strive for the best, but occasionally, mistakes can happen. If you encounter any issues with your order, please don't hesitate to contact us at info@keto-loca.com.
Our commitment to customer satisfaction means we're here to help. Additionally, if you have any suggestions or feedback to make your experience even better, feel free to reach out.
What kind of payment methods do you have?
On our webshop, we offer a variety of convenient payment methods, including Bancontact, Visa, MasterCard, American Express, PayPal, iDeal, SOFORT Banking, Eps, Giropay, Przelewy24, bank transfer and SEPA.